Shipping policy

AUSTRALIA DELIVERY

Australia Post are currently experiencing delays due to COVID-19. We apologise for any inconvenience this may cause. 

ECRU DELIVERS NATIONWIDE WITH AUSTRALIA POST. 

POSTAGE IS FREE WITH ORDERS OVER $200.00. POSTAGE FOR ORDERS UNDER $200 WILL BE $10 FOR STANDARD DELIVERY AND $15 EXPRESS.

Orders placed prior to 12pm will be dispatched same day or the following business day if purchased over the weekend or on a public holiday. Once dispatched, domestic orders will be delivered within 1-3 business days, depending on your location. 

All parcels require a signature upon delivery, Ecru does not offer ‘Authority to Leave’.

If the address provided is unattended, an attempted delivery card will be left and your parcel will be redirected to the nearest Post Office.

If delivery is to a business address the name of the business is required, without this information Australia Post is unable to deliver your parcel.

When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at ecruboutique158@gmail.com.